Get in touch with us

✧ Frequently asked questions

FAQ

What is your return and exchange policy?

We do not accept returns on our products due to the nature of each piece being hand made. However, if you have any issues with your order, please don't hesitate to get in touch with us right away. We will work with you to find a solution.

How do I get in touch with you?

You can send us an email at banobyhya@gmail.com. One of our team members will get in touch with you within 24-48 hours.

Do you ship worldwide?

At the moment we provide delivery in Pakistan. Pick up service is available for Karachi only.

Do you take custom requests?

Yes. For any custom requests, please allow 3-5 weeks. Please get in touch with us using the contact form for a quote.